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About
FurnitureStoreNC.com and Riverview Galleries
Riverview Galleries is a furniture retailer in
Durham North Carolina. FurnitureStoreNC.com is the company's
website. The Company's
mission is to create an efficient, informative, and enjoyable online shopping
environment that enables our consumers to:
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Access the largest selection of furniture available in one
place
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Find all the information necessary to make educated purchasing decisions
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Conveniently search for furniture in a manner tailored to
the way in which each customer wishes to shop
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Receive premier customer service in a personal, supportive environment
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Satisfy all furniture needs in a one-stop shopping environment
www.FurnitureStoreNC.com offers a much greater selection of furniture than
could be cost effectively shown in a physical showroom. The www.FurnitureStoreNC.com
web
site is designed to be the ultimate self-service shopping environment
with powerful search tools, rich product information, and educational
editorial content. We are committed to providing our customers with the
highest levels of service. As such our web site is supported by a telephone
and web-based call center, which is staffed with knowledgeable and helpful
sales associates. Shopping for furniture can be difficult and frustrating.
www.FurnitureStoreNC.com is committed to creating an online marketplace where you can find a huge
selection of products at competitively low prices.
Information this Site Gathers & Tracks
The FurnitureStoreNC.com web site logs cookies, IP addresses and browser
types, but we do not link this information to anything personally identifiable.
This means that a user’s session will be tracked, but the user will be
anonymous.
You can browse our site without entering any personal information and
therefore remain anonymous during your visit. However, we hope that all
of our visitors will register with us so that we can learn more about
our valuable customers and keep them updated with our newsletter and
provide personalized service. Our registration form and feedback form asks users for some or all of
the following information: connotation, name, company, title, email address,
phone number, username, password, preferences, comments, and various types
of demographic information. The username, email address, and password
are often used to uniquely identify an individual so that that individual
may access particular online resources such as their saved shopping cart,
profile information, and order status. This information may also
be used to modify the web site in order to enhance your shopping experience.
We use this information to process your orders, to keep you updated on
your orders and to personalize your shopping experience. Our secure servers
protect the information using advanced encryption and firewall technology.
Your personal information cannot be read as it travels to our ordering
system. In order to most efficiently serve you, credit card transactions
and order fulfillment are handled by reputable third-party banking, distribution
institutions and manufacturers. They receive the information needed to
verify and authorize your credit card and to process your order. They
are under strict obligation to keep your personal information private.
They use this data to process the order and we provide only the information
required to complete the transaction. Our partners are not permitted to
sell, rent or share this information.
At this time, www.FurnitureStoreNC.com will not take your credit card number online.
Upon receipt of your order inquiry, a member of our customer service department
will contact you to complete your transaction and schedule a
delivery.
www.FurnitureStoreNC.com does not give, sell, rent or trade prospect information to
third parties. The information you
must provide for a purchase includes: Your billing information: first name, last name, title,
company, email address, phone number, coupon code and additional
comments. Items in bold are required pieces of information.
Exception: If you arrived at the FurnitureStoreNC.com web site from one of our Partner sites participating in a Co-Branded site (indicated
by both the FurnitureStoreNC.com logo and the Partner's logo displayed on
the top of the page) then information about your purchase may, in some
cases, be distributed back to the Partner site.
Use of the Information this Site Gathers &
Tracks
The FurnitureStoreNC.com web site logs IP addresses for systems administration
purposes and these logs will be analyzed to constantly improve the value
of the materials available on the web site.
FurnitureStoreNC.com Registration Form
We encourage all visitors to register with
FurnitureStoreNC.com. Your name and email address are used to send you our
newsletter containing product updates and special offers. If you would
rather not receive the newsletter, but would still like to register, please
indicate your preference by marking the appropriate box presented on the
registration form. Occasionally, we like to present you with special offers
from our partners. This involves sharing your information with them so
they can send you the offer. If you prefer, you can choose that your information
not be shared with our partners by indicating your preference on the registration
form. Preferences and demographic information is used to help us improve
our service and products. The more we know about you, the better we can
serve you.
FurnitureStoreNC.com Order Form
At this time, www.FurnitureStoreNC.com does not accept or process orders on
this website, and will not take your credit card number online.
In the future, we plan to incorporate secure, online transactions. When
this change is made we will update this privacy policy.
Sharing of the Information this Site Gathers/Tracks
For those visitors who register with FurnitureStoreNC.com, we
may share your preferences and demographic information with select
partners, but will never sell or rent your personally identifiable
information to any third party without your consent. Please see the Opt-out
section below.
The information that you submit on the order form (contact and billing
information) is never shared with any third parties, including our partners
(excluding partners participating in a Co-Branded site...see "Exception
below).
Exception: If you arrived at the FurnitureStoreNC.com web site from one of our Partner sites participating in a Co-Branded site (indicated
by both the FurnitureStoreNC.com logo and the Partner's logo displayed on
the top of the page) then information about your purchase may, in some
cases, be distributed back to the Partner site.
Accessing/Reviewing/Updating Your Customer
Record InformationThe ability for a customer to modify his/her information on the
www.FurnitureStoreNC.com
web site and track an order is currently not available. We plan to make
this functionality available in the future. The privacy policy will be updated when
such changes are made. As a customer,
you may contact www.FurnitureStoreNC.com directly via phone or email to request to
view or make any changes to your personal info. If you would like to view,
correct and/or update your registration information, please contact:
webhelp@FurnitureStoreNC.com -or-
call 919.477.0481
Security
At this time, www.FurnitureStoreNC.com will not take your credit card number online.
Upon receipt of your order inquiry, a member of our customer service department
will prepare a customized freight quote that is best handled on a case-by-case
basis at this time. The shipping companies www.FurnitureStoreNC.com has contracted
base freight charges on a number of variables and are not standardized
at this time. After you have reviewed the quote, the customer service
representative will take your credit card number over the phone and process
your order. If you do not
want to pay by credit card, you can send www.FurnitureStoreNC.com a money order or
treasurer's check.
Links
The FurnitureStoreNC.com web site may contain links to other web
sites.
Please be aware that our privacy policy does not apply to these linked
sites. We encourage you to read the posted privacy statement whenever
interacting with any web site.
Cookies
Our site uses cookies so that we may keep track of items in your shopping
cart and to provide our visitors with a tailored user experience. With
the help of cookies, we can present you with customized content and ads
that will be of more interest to you. We also use cookies to remember
your passwords for you so you don’t have to re-enter them each time
you visit the site. You have the option of setting your browser to reject
cookies. However, if certain cookies that track your purchase are rejected
then we won't be able to keep items in your cart.
Our Commitment to Children's Privacy
Protecting the privacy of the very young is especially important.
For that reason, we never collect or maintain information at our web site
from those we actually know are under 13, and no part of our web site is
structured to attract anyone under 13.
Opt-out Policy
If at any time after registering, you change your mind about receiving
the newsletter or sharing your information with third parties, you may
send your change of preference requests to:
webhelp@FurnitureStoreNC.com
-or- call us at 919.477.0481
Corrections & Updates To This
Privacy Policy
From time to time, FurnitureStoreNC.com may introduce new products and services
to its users. To the extent these new products and services affect this
policy, this policy will be updated. You will be informed of these updates
and any privacy conditions related to these services via the main page
of the web site which can be found by clicking on the "home" button on
the site's top navigation. This notice will appear on the homepage for
a period of 7 days.
How to Contact Us
Should you have other questions or concerns about these privacy policies,
please contact:
FurnitureStoreNC.com
5122 Roxboro Road
Durham, North Carolina 27704
webhelp@FurnitureStoreNC.com
-or- call 919.477.0481
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